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Build a World-Class Remote Customer Service Team

February 16 @ 9:00 am - 12:30 pm

Free

Hosted by The Women’s Business Center of Charlotte.

Topic: Build a World-Class Remote Customer Service Team

Participants will learn to:

• Understand their customer’s needs in a digital space

• How to build a world-class online customer-service team

• Understand the difference between customers service behaviors needed face-to-face and online

• Create a robust digital customer plan that has equal to greater impact as face-to-face interaction

• Identify and apply the right online customer service metrics

 

Speaker: Melissa Nixon

Click here to register.

Organizer

The Women’s Business Center of Charlotte

Venue

Zoom Webinar