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WBCC – Staying Cool While Under Pressure
June 27 @ 9:00 am - 12:00 pmFree
Hosted by The Women’s Business Center of Charlotte.
Topic: Staying Cool While Under Pressure
STAYING COOL WHILE UNDER PRESSURE
(Mastering the Art of Conflict Resolution)
Dealing with Irate Customers is always challenging.
“Address Customers Post COVID-19 Behaviors”
– Change your customer mindset
– Learn techniques to diffuse conflict
– Create win-win solutions for company & customer
Speaker(s): Monique Stubbs-Hall