Careers

JOB TITLE:                       Human Resources Director

REPORTS TO:                  Executive Vice President /COO

PROGRAM:                     Administration/Operations

LOCATION:                      Durham/Charlotte

CLASSIFICATION:          Exempt

WORK SCHEDULE:         M-F 8:30 am - 5:30 pm

COMPENSATION:          Depending upon qualifications

POSITION SUMMARY:

Reporting to the Executive Vice President, the HR Director will ensure compliance with all applicable federal, state, and local labor laws while supporting the organization’s commitment to fostering a positive, inclusive, and productive workplace. In addition to overseeing day-to-day HR operations, this role will manage essential HR functions, including employee relations, recruitment, talent management, benefits administration, policy development, and payroll.

This position requires a dynamic, proactive individual committed to employee engagement, retention, and development. The candidate will focus on improving operational efficiency and maintaining an employee-centric culture. The ideal candidate will have a passion for nonprofit work and experience in nonprofit HR management. As a strategic partner and trusted advisor to the leadership team, the HR Director will ensure that human resources practices align with the organization’s mission and contribute to a positive and inclusive work environment.

HR Director position assumes the following tasks and responsibilities:

• Maintain up-to-date knowledge of federal and state labor laws to ensure company-wide compliance.
• Conduct thorough investigations into employee disciplinary matters, prepare detailed reports, and make recommendations for disciplinary actions in consultation with the CEO, COO, and President of the Board.
• Represent the organization in unemployment claims, ensuring appropriate documentation and timely responses.
• Manage employee relations issues, referring complex matters to senior management.
• Conduct stay and exit interviews and maintain trend data to identify opportunities for improving employee retention.
• Develop proactive strategies to address and resolve potential issues before they impact employee satisfaction.
• Streamline, communicate, and ensure adherence to company policies and procedures, aligning with EEOC, ADA, FMLA, ERISA, Department of Labor, Worker’s Compensation, and OSHA standards.
• Lead the Annual Employee Engagement Survey process, analyze results, identify critical areas for improvement, and collaborate with senior leadership to implement action plans to drive satisfaction and retention.
• Orchestrate a comprehensive new hire orientation and onboarding process to ensure a smooth transition for new employees.
• Develop and implement onboarding training for managers, covering hiring practices, performance reviews, and retention strategies.
• Administer payroll, including the tracking of vacation and sick leave. Ensure compliance with wage and hour laws and maintain accurate employee records.
• Conduct market comparisons of salaries and benefits, ensuring the organization offers competitive and equitable compensation.
• Guide on compensation-related matters to senior leadership and ensure compliance with internal policies and legal regulations.
• Manage the administration of benefits plans and recommend cost-effective modifications to improve employee services.
• Automate key HR processes, including timekeeping and payroll data management, using the company’s HR platform to increase efficiency and enhance employee self-service options.
• Introduce and manage proactive employee communications programs to resolve team and management issues, enhance leadership credibility, and refocus the organization’s employee- centric culture.
• Led the 403(b) retirement plan provider process, including training internal teams on the new process and tools.
• Streamline HR and payroll systems, reducing administrative time and improving process efficiency.
• Ensure the up-to-dateness of handbooks, employee files, payroll records, HR operations documents, recruiting, orientation materials, and training and development initiatives.
• Assist in establishing departmental measurements supporting the company’s strategic goals.
• Coordinate talent acquisition processes with hiring managers and assist with recruitment tasks, including online assessments, employment offers, I-9 compliance, orientation, and other candidate correspondence.
• Implement an HRIS record-keeping platform and transition current department files to ensure timely and accurate records.
• Process employee leave time and absence reports.
• Manage the performance review programs, ensuring review meetings are consistently scheduled and conducted.
• Prepare periodic reports for management as requested or required.
• Contribute to special projects as assigned by CEO and Executive/VP

POSITION QUALIFICATIONS:

• Master’s or Bachelor’s degree in human resources, business administration, or a related field.
• Minimum of 7 years of experience in human resources, including at least 3 years in a leadership role.
• Experience working in a nonprofit environment is highly desirable.
• HR certification (e.g., SHRM-SCP, SPHR, or similar) is preferred but not required.
• Proven ability to lead HR strategy and manage all aspects of human resources, from recruitment to employee relations.
• Excellent interpersonal and communication skills with the ability to build relationships at all levels of the organization.
• Experience fostering diverse, inclusive, and equitable workplaces, particularly within nonprofit settings.
• Ability to address complex HR challenges with a solutions-oriented mindset.
• Ability to think critically and provide strategic recommendations that align with the organization’s mission and goals.
• In-depth knowledge of HR best practices, employment law, compensation and benefits, and performance management.
• Familiarity with HR software (HRIS, ATS, etc.) and Microsoft Office Suite.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Adaptability and a proactive approach to overcoming challenges in a dynamic environment.
• Strong organizational skills with an ability to manage multiple priorities in a fast-paced environment.
• Valid driver's license and willingness to travel, including some overnight trips.
• Must pass a background check, including a national service criminal history check.

HOW TO APPLY:

For consideration, interested candidates must submit a cover letter and resume. Cover letters must address candidate experience and qualifications being sought. All materials should be sent to [email protected] with e-mail Subject Title: Human Resources Director-Administration

The National Institute of Minority Economic Development, its Affiliates, and Subsidiaries provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, gender, sex, gender identity or expression, age, medical condition, sexual orientation, marital status, citizenship, pregnancy, physical or mental disability, genetic information, veteran status, military status, caregiver status or any other characteristic protected by federal, state or local laws.

ORGANIZATION: The National Institute of Minority Economic Development

PROGRAM: Institute Capital

POSITION: Commercial Loan Officer & Business Development

ABOUT THE NATIONAL INSTITUTE OF MINORITY ECONOMIC DEVELOPMENT:

The National Institute of Minority Economic Development exists to strengthen the asset base of diverse populations through policy, education, and economic opportunities. We do this by helping diverse small businesses, HBCUs, and nonprofit organizations to grow, thrive, create jobs, become sustainable, and be valued partners within their local communities. Our vision is economic prosperity for diverse populations and an environment in which race, gender, and geography are no longer a barrier to economic opportunity and prosperity. Our core values are trust, excellence, innovation, and collaboration. We believe that all people should have equal opportunity to participate in and contribute to our economy and civic life.

ABOUT INSTITUTE CAPITAL (ICAP):

Institute Capital provides debt and investment capital to affordable housing developers, community-based development organizations (CBDOs) and small businesses. Our goal is to revitalize and transform diverse communities through affordable housing, entrepreneurship, HBCU collaborations and community development.

As a certified Community Development Financial Institution (CDFI), Institute Capital seeks to provide high-impact lending to borrowers who cannot typically get capital from mainstream financial institutions, and who are working to create thriving economies in communities that represent the most diverse populations.

ABOUT THIS ROLE:

The Commercial Loan Officer (CLO) is responsible for developing and leading Institute Capital’s (ICAP) small business lending market and affordable housing project lending. The market includes for-profit businesses, community-based non-profit organizations, and affordable housing developers, with a targeted effort to minority, women-owned, and rural businesses. The primary role of the CLO includes relationship-based marketing of ICAP’s community-based lending products to referral sources, including the other programs within the Institute family and potential borrowers throughout the Greater Raleigh/ Durham Area. The CLO will also perform credit analysis, work directly with the Senior Credit Officer on loans, and present their loans to the Internal Credit Committee (ICC) and Board Loan Committee (BLC) as appropriate. The CLO will coordinate marketing efforts for the designated region with the Senior Vice President of Operations to ensure all marketing is timely and accurate.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Perform credit analysis on loan applications received through ICAP’s web-based loan platform for funding consideration, working directly with Senior Credit Officer to ensure loans are well-prepared for credit committee presentation.
• Provide excellent customer service, including prompt responses, basic technical assistance, and referrals to internal technical assistance programs as appropriate.
• Follow through with closing team directly after loan approval to prepare Summary of Loan Terms (SOLT) for client to initiate process and ensure a timely loan closing.
• Market ICAP’s loan products to referral sources and potential borrowers through activities including 1-on-1 meetings, presentations on such topics as financial management and financing options, in conjunction with communications staff, e-blasts and other appropriate outreach.
• Coordinate marketing activities with SVP, Operations to reach potential clients through social media outlets and other community relationships, as well as Institute programs.
• Work with ICAP admin staff to enhance and update an internal referral process for other Institute programs.
• Manage existing and build new partnerships that further ICAP’s business lending goals.

Perform other ICAP related duties deemed necessary.

KNOWLEDGE, SKILL, AND ABILITY:

• Demonstrate ICAP's core competencies:
  • Trust
  • Excellence
  • Innovation
  • Collaboration
• Excellent communication skills including:
  • Ability to communicate clearly and effectively, including developing a clear message and presenting ICAP’s products and programs to individuals and groups.
  • Ability to write clearly and concisely, including translating financial and numerical data into written form.
  • Ability to build effective business development networks that lead to loan deal flow and closed loans, while building long-term collaborative relationships with organizational partners and stakeholders.
  • Ability to work effectively and cooperatively in teams.
  • Proficiency with MS Word, Excel, and PowerPoint.
  • Experience with Salesforce a plus.
  • Sensitivity to issues of low-wealth borrowers and a desire to work in a racially and socially diverse organization.
  • Ability and willingness to travel within the Institute’s geographic footprint as job requires, including many day trips and some overnight travel.

WE'D LOVE TO HEAR FROM YOU IF:

In addition to a proven track record above, the successful candidate must meet the following minimum qualifications and experience requirements:

• Bachelor’s degree in finance, Business Administration, Economics, or a related field.
• Minimum of five years of experience in commercial lending or related financial services, preferably within a community development or CDFI setting.
• Strong understanding of financial analysis, credit risk assessment, and loan structuring.
• Proven track record of business development, client relationship management, and loan portfolio management.
• Excellent communication skills with the ability to effectively engage and negotiate with diverse stakeholders.
• Valid driver's license and willingness to travel within the Greater Raleigh/Durham area and beyond as needed. Including many day trips and some overnight travel.
• Additional experience in community and economic development initiatives is highly desirable.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Close vision is required.
• Employees must be licensed drivers and have regular access to an automobile.
• Employees are regularly required to: sit; talk and hear; use hands to finger, handle or feel; and reach with hands and arms.
• Employees are frequently required to type and use a keyboard.
• The employee must occasionally lift and/or move up to 10 pounds.

YOU CAN EXPECT:

• Starting salary range: $70,000 - $80,000 based on education and experience plus commission.
• A compassionate and supportive work environment.
• A competitive benefits package including paid time off and sick leave, health and dental insurance, life insurance, and the option to participate in a 403b retirement plan with employer match.
• A background check conditional for job offer. Must satisfactorily pass a national service criminal history check that includes national sex offender registry, State Police, and FBI checks.
• The Institute and Institute Capital is an equal opportunity employer.

HOW TO APPLY:

For consideration, interested candidates must submit a cover letter and resume. Cover letters must address candidate experience and qualifications being sought. All materials should be sent to [email protected] with e-mail Subject Title: Commercial Loan Officer & Business Development - ICAP