Careers

JOB DESCRIPTION

JOB TITLE: Office Manager
REPORTS TO: Chief Operations Officer
PROGRAM: Administration
PROGRAM PARTNER: N/A
LOCATION: Durham, NC
CLASSIFICATION: Exempt
TYPE: Full Time
SALARY: Not Published

POSITION SUMMARY

This is a full time position reporting directly to the Chief Operations Officer (COO). This position supports the Executive Team and Program Directors. Hours may vary depending on the needs of the organization; however, the office manager can generally expect to work normal business hours.

POSITION DESCRIPTION OF RESPONSIBILITIES

Coordinate and monitor the overall facility management and office administration by identifying and implementing processes that increase efficiency. The major areas of responsibilities are:

• Manages the day-to-day operations of the front office
• Provide a welcoming atmosphere for staff, vendors, tenants and guests
• Co-manage staff, volunteers and interns within financial and administrative departments
• Property Management: Assist with building management including maintenance and tenant relations (Durham and Raleigh)
• Coordinate organizational policy development and system improvement, including IT
• Maintain office supply inventory, building passes and parking assignments
• Assist with processing accounts payable; processing payments and deposits
• Prepare calendars, reports, invoices, summaries and other documents
• Create, read, analyze, file, retrieve and organize organizational documents, invoices, and orders
• Manage internal IT resources and infrastructure with vendor
• Vendor management
• Equipment inventory, by location and annual audit prep
• Aid in the preparation of the annual and strategic reports
• Perform other duties as assigned

Aid all programs in the administration and execution of the program’s strategic initiatives. Support may include, but is not limited to:

• Grant application assistance, data analytics and documentation
• Event management and program compliance
• Consolidation of program data

POSITION QUALIFICATIONS

• Requires an bachelor’s degree
• A minimum of 5 years of experience in office administration, facility management, event planning, finance, accounting or bookkeeping and IT
• Proven experience in people management and proficiency in utilization of technology and office systems, software and equipment
• Have the ability to work with diverse staff, program partners, community leaders and vendors
• Possess excellent written and oral communication skills
• Can work independently with minimal supervision
• Must exhibit integrity and professionalism at all times when representing the organization
• Bilingual – English (first language) Spanish is a plus (not required)

Interested applicants should email cover letter and current resume to:
Kaye Gantt, COO
kgantt@theinstitutenc.org

JOB DESCRIPTION

JOB TITLE: Executive Director- High Point Equity Project
REPORTS TO: VP, Center for Professional Services
PROGRAM: High Point Equity Project (HPEP)
PROGRAM PARTNER: Business High Point- Chamber of Commerce
LOCATION: High Point, NC
CLASSIFICATION: Exempt
TYPE: Full-Time
SALARY: Not Published

POSITION SUMMARY
This position is responsible for the development of education and training programs that address the needs of minority, women and disadvantaged entrepreneurs. The position will manage human and financial resources of the organization to achieve the High Point Equity Project mission. The position will develop and foster partnerships with other Resource Providers in the service area to better serve our clients in the most collaborative manner.

POSITION DESCRIPTION OF RESPONSIBILITIES

• Provide strategic direction and guidance in alignment with the Institutes’ mission and vision
• Develop training and counseling programs for minority entrepreneurs
• Plan and oversee the execution of Equity Projects’ conferences, seminars and education and training events with a focus on High Points 4 county service area
• Recruit and establish an advisory board to support the Equity Projects’ vision
• Interview, evaluate and contract with presenters for training programs
• Work with the Institute’s Executive Management team in support of program operations and financial management
• Engage in program fundraising as necessary and as approved by the Institute and HPEP Steering Committee
• Coordinate services and activities with other Institute’s programs
• Oversee Equity Projects’ financial reporting and manage Project budget
• Review and approve expenditures of Equity Project
• Report performance and statistical activities quarterly to Equity Project Steering Committee
• Provide performance reports on a quarterly, or as needed
• Establish partnerships between Equity Project, Institute programs, state agencies and organizations
• Manage Equity Project staff and consultants, including approving and managing timesheet reporting
• Conduct employee performance management reviews
• Manage all marketing and publishing campaigns, Equity Project newsletters and all marketing materials to include social media, web page and print material
• Oversee the Equity Project database
• Provide content for the HPEP’s website in accordance with the Institute and HP Chamber guidelines
• Experience using web-based technology for training, presentations, and meeting facilitation (e.g., Teams and Zoom)
• Other responsibilities as assigned

POSITION QUALIFICATIONS

Bachelor’s degree in Business Administration or in a related field with 7 to 8 years’ experience directly related to the duties and responsibilities specified. Experience in Word, Excel and PowerPoint applications required. Working knowledge of business and entrepreneurship; budget and financial statements; excellent oral and written communication skills; strong understanding of organizational behavior and design; strong interpersonal and relationship skills; ability to meet deadlines; working knowledge of curriculum development.

PROGRAM HIGHLIGHTS

• The Business High Point- Chamber of Commerce is the program partner and the funding agency for the Equity Project.
• There exist a cooperative agreement between the funding partner and the Institute which details program goals, objectives and expected outcomes.
• The program service area includes 4 counties in North Carolina and in collaboration with WBCs in the Durham, and Charlotte regions.
• This job requires limited overnight travel including in-state.
• Collaboration between programs, state agencies and trade organization is highly recommended.

Interested applicants should email cover letter and current resume to:
Shelby Scales, VP of Professional Services
sscales@theinstitutenc.org

JOB DESCRIPTION

JOB TITLE: Program Director & Technical Administrator
REPORTS TO: Executive Director, High Point Equity Project
PROGRAM: High Point Equity Project
PROGRAM PARTNER: Business High Point- Chamber
LOCATION: High Point, NC
CLASSIFICATION: Non-Exempt
TYPE: Full-Time
SALARY: Not Published

POSITION SUMMARY
The Program Director & Technical Administrator provides overall programmatic support in the execution and delivery of Programs & Technical operations of the High Point Equity Project (HPEP) of High Point, NC. The Program Director & Technical Administrator will perform Database Management duties that will support the Center with professional customer service. The PD will work with the Executive Director (ED) to manage the planning, scheduling, and training sessions offered by the HPEP as well as the design. Other responsibilities include assistance in preparing organizational reports, website modifications, as well as attend, facilitate, and manage coordination of workshops.

POSITION DESCRIPTION OF RESPONSIBILITIES

• Teach workshops on various topics relative to Technology and entrepreneurship
• Initiate and set goals for programs according to the strategic objectives of the
• Manage, plan and coordinate, programs from start to completion involving deadlines, milestones, and processes for training/workshop/conferences across the HPEP’s Footprint.
• Coordinate scheduling of marketing materials for local events, flyers, and brochures with Institute’s Marketing Department and Business High Point Marketing
• Responsible marketing and promoting upcoming seminars and services/trainings through social media (Event Brite) and posting on partner websites to include but not limited to (SBA, Chamber, Institute, High Point University, SBDTRC)
• Co-planner for projects’ social media platform to include but not limited to (Facebook, Twitter, Instagram, Hootsuite)
• Troubleshoot and manage organizations IT, provide direction on areas requiring modification, and integrations of systems to streamline process and increase productivity.
• Work closely with Executive to devise evaluation strategies to monitor performance and determine the need for
• Support marketing strategy to enhance organizations website presence to include but not limited to (Podcasting, YouTube Channel, Business Conference)
• PD will work closely with Executive Director & Program Associates to assist with issues in Center’s Database management system (Center IC), updating and managing programs in database, maintaining organizations Customer Data Base, and centers files located on 365
• Work closely with Executive Director to identify other systems and software to increase organizations efficiencies
• Serve as liaison for maintain and updating organizations website

POSITION QUALIFICATIONS

• Working knowledge of business environment
• Excellent organizational skills
• Event planning experience
• Self-motivated, team player
• Flexible and be able to multi-task
• Excellent oral and written skills
• Knowledge of office equipment and information technology systems
• Ability to meet deadlines
• Able to work independently and with little supervision

EDUCATION

Bachelor’s Degree  in Information Technology Management Systems or in a related field with 7 to 8 years of IT experience directly related to the duties and responsibilities specified. Experience in Word, Excel and PowerPoint applications preferred. Working knowledge of business and entrepreneurship, budget and financial statements, excellent oral and written communication skills, strong understanding of organizational behavior and design, strong interpersonal and relationship skills and the ability to meet deadlines.

PROGRAM HIGHLIGHTS

• High Point Equity Project is funded in part through a cooperative agreement with the Business High Point-Chamber, and Community Foundation
• Advancement, building and developing small businesses in the High Point, North Carolina Region assisting Women, Men, Minorities and Veterans
• Empower client base with tools, resources and opportunities needed to establish, stabilize and generate profits and economic growth in area communities

Interested applicants should email cover letter and current resume to:
Shelby Scales, VP of Professional Services
sscales@theinstitutenc.org