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Program Manager (RTP Market Area)

ORGANIZATION: Public Allies North Carolina
POSITION: Program Manager (RTP Market Area)

ABOUT PUBLIC ALLIES
Public Allies' mission is to create a just and equitable society and the diverse leadership to sustain it. We are committed to advancing social justice and equity by developing and activating proximate-to-the-challenge leaders from diverse communities. Since 1992, we have built a powerful network of 8,000 leaders in more than 25 communities across the country, who bridge races, ethnicities, socioeconomic levels and cultures. Public Allies North Carolina is a program of the National Institute of Minority Economic Development, and a proud member of the AmeriCorps National Service Network.

ABOUT THE ROLE
As the Program Manager, you will work collaboratively and in a team focused environment to lead and manage the Public Allies program, under the direction of the Executive Director. You will manage and implement a leadership development program for young adults (Allies) aged 18-30+, in partnership with government and non-profit agencies in the Triangle Market (Durham, Raleigh and Chapel Hill).

To be successful in this role, you must be able to balance problem-solving and process, think both strategically and tactically, and bring a deep understanding of emotional intelligence. You should have some experience managing and coaching a team of up to 15 members (Allies) to support success in their service and growth in their leadership. You will assist in recruitment efforts to identify young adult leaders from diverse backgrounds to participate in Public Allies, and actively engage in the development and delivery of our leadership training program. The ideal candidate for this role is just the right mix of attention to detail, thoughtful operator and dedicated people leader.

IN THIS ROLE, YOU WILL

  • Build a leadership pipeline of participants who want to make an impact in the North Carolina Triangle Area (Raleigh, Durham and Chapel Hill) by identifying, recruiting and placing Allies in capacity building opportunities with strategic partners.
  • Utilize strong administrative and communication skills to keep up with a large volume of inquiries and applicants in Salesforce.
  • Manage a multi-round interview and selection process for a large volume of candidates each summer, with a focus on equity.
  • Provide professional development for Allies through individual and group coaching, ongoing management, and providing supportive and direct feedback to ensure leadership development and minimum of 85% Ally retention.
  • Ensure Allies are connected to benefits and wrap-around supportive services to ensure a successful term of service; lead the development and implementation of the weekly Ally Training and Learning series, retreats, and service days in accordance with national curriculum requirements.
  • Identify speakers, aligning Ally interests with the curriculum and keep partners abreast of training topics.
  • Serve as program team lead for training with the goal of implementing a high quality leadership and professional development curriculum that prepares Allies for social change careers.
  • Manage service events and lead in the development of the Ally Team Service Project in compliance with PANO performance measures.
  • Document program activities, materials, participant feedback and summarize lessons learned to improve future implementation.
  • Complete administrative duties related to both Ally and community partner management, including maintaining files, enrollment and exit processes, regular AmeriCorps reporting, and ensuring that Allies and community partners submit required paperwork and complete required data entries in a timely manner.
  • Create and support program innovations that improve quality, increase impact, decrease costs and encourage growth.
  • Manage a calendar of social media content and newsletter communications in support of recruitment and program efforts.

WE'D LOVE TO HEAR FROM YOU IF

  • Bachelor’s degree required or comparative life experience.
  • 1-3 years of professional experience in nonprofit management.
  • Significant experience in building community partnerships, developing relationships, creating effective outreach strategies that include social media, and working with young adults.
  • Experience implementing social justice training and best practices for adult education.
  • Timely, responsive and strong attention to detail.
  • The ability to work in a team format and to set effective and appropriate boundaries with Allies.
  • Strong people management skills, and strong mental agility required to help champion change.
  • Model and exemplify the professional and leadership qualities that the Allies are being trained to achieve.
  • Strong critical thinking/analytical skills and an ability to be resourceful; “system” thinking and the ability to develop sustainable systems for increasing efficiency and effectiveness; Ability to creatively explore solving problems.
  • Have a passion for leadership development and a desire to set high expectations and to provide a high quality learning experience for the Allies.
  • Must have a passion for and demonstrated commitment to addressing issues of social justice and a belief in young people’s ability to lead. Must display a commitment to anti-racism, be LGBTQ+-affirming, and inclusive of emerging leaders with a variety of marginalized identities.
  • Strong team building and collaborative leadership skills.
  • Strong written and verbal communication skills and demonstrated ability to work with flexibility, efficiency and diplomacy with diverse constituent groups.
  • Ability to manage multiple and varied tasks related to supporting and guiding young adults in their career from the educational, relational, emotional and social development perspective.
  • Commitment to Public Allies Core Values of Collaboration, Integrity, Continuous Learning, Focus on Assets, Diversity and Inclusion, and Innovation.

YOU CAN EXPECT

  • Salary range: $40,000-$45,000
  • A compassionate and supportive work environment.
  • Due to COVID-19, Public Allies North Carolina has been operating remotely since March 2020 and will continue to operate remotely until it is safe to return to the office.
  • A competitive benefits package including paid time off and sick leave, health and dental insurance, life insurance, and the option to participate in a 403b retirement plan with employer match.
  • A background check conditional for job offer. Must satisfactorily pass a national service criminal history check that includes national sex offender registry, State Police, and FBI checks. Public Allies is an equal opportunity employer.

HOW TO APPLY

For consideration, interested candidates must submit a cover letter, resume and three references. Cover letters must address candidate experience and qualifications being sought. All materials should be sent to cheris@publicallies.org with email Subject Title: Program Manager Position.