Careers

JOB DESCRIPTION

JOB TITLE:  Program Associate
REPORTS TO:  Executive Director
PROGRAM:  The Institute/Women’s Business Center of Richmond
PROGRAM PARTNER:  Small Business Administration
LOCATION:  Richmond, VA
CLASSIFICATION:  Exempt
TYPE:  Part-Time
SALARY:  Not Published

POSITION SUMMARY

The Program Associate provides overall programmatic support in the general operations of the Women’s Business Center of Richmond. Specific services support in the area of planning, scheduling, promotion and coordination of workshops, training sessions and facilitate in conducting such sessions. Other responsibilities include assistance in the preparing of organizational reports, publications, and other materials, as well as in scheduling meetings and arranging travel.

POSITION DESCRIPTION OF RESPONSIBILITIES

• Coordinate, plan schedule and promote various training/seminars/conferences within the Greater Richmond area inclusive of targeted counties within Virginia
• Teach webinars on various topics on entrepreneurship and business development
• Provide one-on-one consultation with clients seeking guidance in entrepreneurship
• Provide referrals and resources to assist small business owners
• Assist walk-ins and provide materials and WBC/SBA intake (Data collection) form
• Maintain and compile detailed records of all programming including seminars, workshops, Client records and economic impact
• Responsible for monthly, quarterly and year end reports on Center IC data system
• Create marketing materials for Statewide and local events, flyers, and brochures
• Market and promote upcoming seminars and services/trainings and services through social media/ email marketing campaigns and word of mouth
• Foster and develop relations with business resource partners across the state
• Assist Director with grant writing process including renewals, reporting and data compilation
• Serve as liaison for maintain and updating organizations website

POSITION QUALIFICATIONS

• Subject Matter Expertise with Business – strategy, operations, counseling
• Proficiency with web base training programs, customer relationship management, database management, etc. (ability to conduct/teach/facilitate program-based webinars)
• Proficiency with Social media platforms and management
• Professional experience with Microsoft Office Suite of Application
• Working knowledge of office equipment and information technology systems
• Able to work independently and meet deadlines and with little supervision
• Event planning experience
• Self-motivated, team player
• Flexible and able to multi-task
• Excellent organizational skills
• Excellent oral and written skills

Bachelor’s degree in business related field, with 3+ years’ experience directly related to the duties and responsibilities specified a plus. As Program Associate, skill sets include IT database management along with professional experience in Word, Excel and PowerPoint Microsoft applications. Having a strong working knowledge of business and entrepreneurship, budget and financial statements, excellent oral and written communication skills, with strong interpersonal and relationship skills is required. Experience with CenterDynamics and/or i-Contact program a plus!

PROGRAM HIGHLIGHTS

• Women’s Business Center of Richmond is funded in part through a cooperative agreement with the U.S. Small Business Administration and support from host organization, The Institute.
• Advancement, building and developing women, men, minority and veteran-owned small businesses in the Greater Richmond, Virginia area and targeted surrounding counties.
• Empower client base with tools, resources and opportunities needed to establish, stabilize and generate profits and economic growth in area communities
• Offer events/trainings that focus on women , minority and veteran owned businesses, women in construction/engineer and other non-traditional industry business ownerships

Interested applicants should email cover letter and current resume to:
Dannellia Gladden-Green, Executive Director
dggreen@theinstitutenc.org

JOB DESCRIPTION

JOB TITLE: Office Manager
REPORTS TO: Chief Operations Officer
PROGRAM: Administration
PROGRAM PARTNER: N/A
LOCATION: Durham, NC
CLASSIFICATION: Exempt
TYPE: Full Time
SALARY: Not Published

POSITION SUMMARY

This is a full time position reporting directly to the Chief Operations Officer (COO). This position supports the Executive Team and Program Directors. Hours may vary depending on the needs of the organization; however, the office manager can generally expect to work normal business hours.

POSITION DESCRIPTION OF RESPONSIBILITIES

Coordinate and monitor the overall facility management and office administration by identifying and implementing processes that increase efficiency. The major areas of responsibilities are:

• Manages the day-to-day operations of the front office
• Provide a welcoming atmosphere for staff, vendors, tenants and guests
• Co-manage staff, volunteers and interns within financial and administrative departments
• Property Management: Assist with building management including maintenance and tenant relations (Durham and Raleigh)
• Coordinate organizational policy development and system improvement, including IT
• Maintain office supply inventory, building passes and parking assignments
• Assist with processing accounts payable; processing payments and deposits
• Prepare calendars, reports, invoices, summaries and other documents
• Create, read, analyze, file, retrieve and organize organizational documents, invoices, and orders
• Manage internal IT resources and infrastructure with vendor
• Vendor management
• Equipment inventory, by location and annual audit prep
• Aid in the preparation of the annual and strategic reports
• Perform other duties as assigned

Aid all programs in the administration and execution of the program’s strategic initiatives. Support may include, but is not limited to:

• Grant application assistance, data analytics and documentation
• Event management and program compliance
• Consolidation of program data

POSITION QUALIFICATIONS

• Requires an bachelor’s degree
• A minimum of 5 years of experience in office administration, facility management, event planning, finance, accounting or bookkeeping and IT
• Proven experience in people management and proficiency in utilization of technology and office systems, software and equipment
• Have the ability to work with diverse staff, program partners, community leaders and vendors
• Possess excellent written and oral communication skills
• Can work independently with minimal supervision
• Must exhibit integrity and professionalism at all times when representing the organization
• Bilingual – English (first language) Spanish is a plus (not required)

Interested applicants should email cover letter and current resume to:
Kaye Gantt, COO
kgantt@theinstitutenc.org